Reviews

Perfect

10 of 10 stars review on Booking.com - 20 Feb 2023

It was in a wonderful area within walking for everyday supplies and Uber or Cab friendly

by Chuck, Canada

Again a great stay

5 of 5 stars review on TripAdvisor - 17 Feb 2023

We stayed at Mercure hotel several times before and were happy to be back. We really appreciate the close location to paddington station and the kindness of the personal (especially a special thank to Witek for making our stay special). The rooms are cosy and quiet.

by Alexandra D

Great stay at a very convenient location

5 of 5 stars review on TripAdvisor - 17 Feb 2023

We had a very good time at Mercure hotel. We stayed 4 nights and enjoyed the very close location to paddington station. The area offers plenty of restaurants options. A special thanks to Witek who made our breakfasts unforgettable. See you again very soon

by 77Thierry, Biel, Switzerland

Amazing location and service

5 of 5 stars review on TripAdvisor - 04 Feb 2023

Loved this hotel, on arrival we were surprised and managed to get into our room early, this made all the difference to the day! Staff were extremely welcoming and the hotel was really clean and we had everything we needed. Great location with transport just around the corner and very close to the train station. Would definitely book again!

by ADevon29, Devon, United Kingdom

Exceeded Expectations

5 of 5 stars review on TripAdvisor - 04 Feb 2023

I am a Diamond Accor member and stay at many hotels throughout the year. This hotel was exceptional with the following standout points: - location is great between Paddington train station and Hyde Park - breakfast was superior to most hotel breakfasts - room (we had a family room) was perfect and exactly what we needed - staff were brilliant which really made our stay terrific - we arrived early and the staff facilitated an early check in and even some coffee’s for us If anyone is after a great, well priced stay in London, you won’t be disappointed here.

by RemiR

A warm welcome

5 of 5 stars review on TripAdvisor - 30 Jan 2023

We were a group of 5 ladies checking in for just one night. We chose this hotel due to its proximity to Paddington Station and we were expecting a functional hotel, nothing more. What a surprise! We were very warmly welcomed by a lovely lady (possibly Nina?) she upgraded our triple room,gave us all a welcome drink and appeared to genuinely enjoy helping us.. Our rooms were great, no issues at all. We also had breakfast, which was taken at the adjoining Bella Italia, this also exceeded expectations. The young lady that served us there (I’m sorry I don’t have her name) never wrote anything down and got all 5 of our different breakfasts spot on. She was efficient and happy to bring extra teas, coffee etc. All in all this was a great stay and we will definitely return. Thank you to all at the Mercure Hyde Park

by Andrea J

Excellent services

5 of 5 stars review on TripAdvisor - 20 Jan 2023

This is a Wonderful Hotel in Paddington area of central London located near to Hyde Park.Oxford and Regent streets are nearby.Apart from its wonderful Location the ambience is Excellent supported by Top notch services.Special Thanks to Anna and Jabeen who have been wonderfully supportive and responsive throughout.Looking forward for the same till our stay here at Marcure Hyde Park.

by Varun, London, United Kingdom

Fantastic Staff - Such a highlight of the trip

5 of 5 stars review on TripAdvisor - 11 Jan 2023

It was a spur of the moment decision to book the hotel however the staff were brilliant in getting up seen too and accommodated quickly. Jessica was a standout. She gave recommendations for the area, sorted our additional asks and made me feel instantly at home - would book again purely for the service I received from her!

by Kelsey R

Amazing Customer Service

5 of 5 stars review on TripAdvisor - 09 Jan 2023

Good location. Very helpful and full of knowledge manager Imed. He is very kind. Very accommodating. Always smile on his face. I will come and visit again because he made me feel very welcome. Thank you to him.

by Eissa H, United Arab Emirates

felt like home

10 of 10 stars review on Booking.com - 09 Jan 2023

staff was perfect

by Eya, France