Reviews

Great location, lovely room and helpful staff

5 of 5 stars review on TrustYou Survey - 01 Jun 2026

The room was comfortable, clean and modern. The staff were helpful and pleasant. The rest of the hotel was nicely presented and had all the amenities needed. Would definitely stay again.

by Katherine Anderson

Stay in London

10 of 10 stars review on Booking.com - 01 Jun 2026

Very comfortable, clean hotel, just steps from Paddington station. The room wasn't very big, but it was well-equipped, with a very comfortable bed and a nice, fairly large bathroom. Very friendly and helpful cleaning staff. The reception staff were friendly and very patient with our difficulties with English. We will definitely be back

by Guastini, Italy

Quiet & clean in a convienient location with great staff.

10 of 10 stars review on Booking.com - 01 Jun 2026

On a quiet street but very close to Paddington Station. Convenient, clean and comfortable. The staff were wonderful and very helpful.

by Carole, United States

Just perfect

5 of 5 stars review on TrustYou Survey - 31 May 2026

After a warm welcome, I was quickly in my room that had everything I needed for a perfect stay. The complimentary chocolates were a nice touch! I will be back

by Benjamin Goodwin

Amazing Stay and Close to Paddington

4.5 of 5 stars review on TrustYou Survey - 26 May 2026

A wonderful boutique style hotel close walking distance to Paddington station . The staff kindly upgraded our room to a spacious Family suite, with a cute balcony where we enjoyed breakfast. Thanks Mohammed and Hussain for creating an enjoyable stay. Would definitely recommend.

by Sophia Ali

Very pleasant stay.

9 of 10 stars review on Booking.com - 26 May 2026

The location is excellent to get to Paddington Station. The reception staff were very pleasant. Room was clean and comfortable.

by Barbara, United States

Great hotel

4.5 of 5 stars review on TrustYou Survey - 25 May 2026

We chose the Mercure London Hyde Park Hotel for location and price. The hotel was nicer than expected. Location, a 5 minute walk from Paddington Station, is excellent. The reception staff were very friendly. The hotel was clean and visually pleasing. Our room was very comfortable and clean, with a nice mini bar and coffee and tea making facilities. The bathroom was nice and had a heated floor. Our stay was short, but very nice.

by Barbara Krause

wonderful stay

5 of 5 stars review on Google - 14 May 2026

We had a wonderful stay at the hotel. Deeia at reception was so friendly and accommodating, and her customer service was simply outstanding. Such a lovely young woman who made sure we felt completely comfortable and well taken care of. She does the hotel a great service. We would definitely stay here again!

by Scharo Kaban

wonderful stay

5 of 5 stars review on Google - 14 May 2026

We had a wonderful stay at the hotel. Deeia at reception was so friendly and accommodating, and her customer service was simply outstanding. Such a lovely young woman who made sure we felt completely comfortable and well taken care of. She does the hotel a great service. We would definitely stay here again!

by Scharo Kaban

Nice hotel

5 of 5 stars review on Google - 14 May 2026

Nice hotel, thank you to Sara and Adan for making it extra special ❤️

by Rachana Rawat