Reviews

Very well-located hotel, offering great comfort.

5 of 5 stars review on TrustYou Survey - 16 Jul 2026

Hotel in a great location, very comfortable, and the staff are very kind—it's fantastic. We've already stayed twice and will be back soon.

by David Lesaffre

Wonderful Hotel

9 of 10 stars review on Booking.com - 16 Jul 2026

Great location and good rooms with plenty of light. Very close to Paddington Station, but not to be confused with Mercure Paddington. Plenty of good restaurants nearby. Located on a quiet square. The fridge with free drinks is a lovely touch. Excellent staff. Breakfast much improved since 18 months ago.

by Kevin, United Kingdom

Pleasants and helpful

5 of 5 stars review on Google - 15 Jul 2026

Booked 2 rooms for 1 night, the team cannot be more pleasants and helpful. Check in and check out were seamless.

by Irene Wan

Would rate it highly for well priced stays in excellent location.

9 of 10 stars review on Booking.com - 12 Jul 2026

Incredible location, very good front of office service and very well stocked complimentary items in rooms including in mini bar.

by Janeen, Sri Lanka

Great stay in London

5 of 5 stars review on Google - 12 Jul 2026

Great stay in London, clean, spacious rooms, lovely staff. Very nice location, close to Hyde Park and Paddington Station. Very comfortable beds, the room also had air con what was very helpful during a heatwave. Great value for money, all the mini bar items were complimentary and replenished daily.

by Martyna Wollert

Exceptional

10 of 10 stars review on Booking.com - 02 Jul 2026

The property was easy to find and in a good location. Close to the metro, restaurants and shops.

by Susan, United States

Well-located, comfortable, friendly staff.

5 of 5 stars review on TrustYou Survey - 01 Jul 2026

It was an excellent experience—friendly staff, cleanliness, and a great location near the metro and bus stops.

by Suzana Nobrega

Wonderful

10 of 10 stars review on Booking.com - 01 Jul 2026

The air conditioning works very well; there is a minibar, the shower is good, and cleanliness is excellent. Everything was perfect.

by Suzana

Well located. Very comfortabe

4.5 of 5 stars review on TrustYou Survey - 30 Jun 2026

Enjoyable stay. Perfect location to enjoy Hyde Park and for Paddington station. Staff very helpful

by Robert Davies

Good value and comfort for centrally located hotel.

10 of 10 stars review on Booking.com - 21 Jun 2026

We checked in near midnight. Staff were friendly and helpful. Room was clean. Design of room made good use of space and technology was inbuilt with user friendliness in mind !

by Grace, Singapore