Reviews

Great Location

5 of 5 stars review on TrustYou Survey - 19 Jul 2025

Nice petite hotel with great desk staff in a great location for Hyde park

Very satisfied.

5 of 5 stars review on TrustYou Survey - 07 Jul 2025

It was excellent.

Very nice hotel, we;; appointed

9 of 10 stars review on Booking.com - 06 Jul 2025

The hotel was very nice, well appointed. The staff were very friendly. There is another Mercure hotel near by and we mistakenly went to that one first. Amazingly one of the staff took our bags and walked us to the other hotel. This was above and beyond, great service!

Easy to find within a short walk of Paddington train station

5 of 5 stars review on Google - 29 Jun 2025

Easy to find within a short walk of Paddington train station. Helpful, friendly staff. Excellent accommodation with little extra touches e.g. fresh milk in the room in the fridge, free soft drinks, bath robes etc.

best stay in this hotel

5 of 5 stars review on Google - 29 Jun 2025

Witek is the best guy in the reception, I had the best stay in this hotel

Wonderful

9 of 10 stars review on Booking.com - 25 Jun 2025

The location is very good, in the greenery, walking distance to Hyde Park and the metro, the breakfast service and variety are very good.

Great location!

5 of 5 stars review on TrustYou Survey - 23 Jun 2025

We were able to walk to everything. Even took the city bus to Canterbury and Sandwich for the day. Our concierge John was Amazing! He couldn’t have been more accommodating or helpful.

A great 3 night stay, good quiet location with short, easy walk to Paddington Station.

9 of 10 stars review on Booking.com - 23 Jun 2025

A great 3 night stay, good quiet location with short, easy walk to Paddington Station. Staff were all friendly & helpful. Rooms were clean & comfortable even though a little small. Nice complimentary toiletries & mini bar (perhaps the mini bottles of milk could have been from UK rather than Germany though). Good cooked breakfast and plenty of choice at the buffet - fruit really lovely. Thanks, we will return.

Great location near Paddington station & Hyde Park.

5 of 5 stars review on TrustYou Survey - 22 Jun 2025

The hotel was clean and modern, with great amenities. The included breakfast had a lot of variety, and the service was great both in the restaurant and in the hotel. The staff was always polite, professional, and prompt.

First class

10 of 10 stars review on Booking.com - 11 Jun 2025

Perfectly located. Very clean and comfortable. Excellent facilities.