Lovely staff, great location

10 of 10 stars review on - 26 Jan 2024

Lovely, quiet location that’s still fantastically well connected. The staff were also wonderful - helpful, friendly, and welcoming.

by Caitlyn, Austria

Super hotel for a weekend stay

8 of 10 stars review on - 22 Jan 2024

Everything was great from check in to breakfast in the Bella Italian restaurant attached Location was very good 2 mins walk to Paddington Station Bonus had a room up grade also. Super complimentary room items lovely touch Lovely decor very quirky Very lovely stay.

by Tina, United Kingdom

It was central to what we wanted.

4 of 5 stars review on TripAdvisor - 20 Jan 2024

We had an enjoyable 4 night stay here. So close to what we wanted to see. Kensington Palace, Hyde Park those lovely little squirrels and close enough to do a walk to Abbey Road. The staff were friendly. Our room with our upgrade was spacious enough for us. It was a lovely bed and a beautiful quiet location. Great to have Italian restaurant on the premises. We liked it.

by aldavril, Wollongong, Australia

Excellent Staff

5 of 5 stars review on TripAdvisor - 15 Jan 2024

Checked in for two nights over NYE, I made my booking on but they said I was upgraded to king bedroom, this turned out to be not true but once I told hotel manage and staff, they said they were so sorry and then they went above and beyond to make sure I had a lovely stay! Sofia at front desk talk to her manager and minutes later she arrived at my room with a new room assigned with king bed and more space. The room itself came with free mini bar, minerals only but still a nice touch and very modern decor, room was in quiet area so no traffic to be heard at all. There was safe, slippers. robes, even free wine in room also. The hotel location is perfect and minutes from Paddington station and local subway. Any amount of restaurants nearby also so you don't have to travel far. Hotel was perfect for my stay and very clean and good location, but what really made it special was Sofia and the rest of the staff who simply care about customers so next time I go to London, I know exactly where I choose to stay!

by Eireboi, San Francisco, California

Amazing staff

10 of 10 stars review on - 13 Jan 2024

Staff at hotel were exceptional, they listen to customers and needs and Sofia at reception went above and beyond with excellent customer care.

by Alan, United States of America

A Gem of a hotel in a great location

10 of 10 stars review on - 11 Jan 2024

The location is great. A pay car park only 1 min from hotel. Staff were welcoming and helpful. Arrived at 11.45 and they had our suite ready within 15 mins Beautiful room with balcony, luxurious, spacious, comfortable with large en-suite shower room. Attention to detail was great. Everything you need for a comfortable stay

by Ann-maria, United Kingdom

Cost, comfortable and in a great location

10 of 10 stars review on - 07 Jan 2024

Staff were lovely. Room was very clean and some of the little touches were hugely appreciated.

by Susan, Ireland

Perfect for London trip

10 of 10 stars review on - 06 Jan 2024

The accommodation exceeded our expectations! We were upgraded to a slightly larger room which was very well equipped, quiet and clean (comfortable king size bed, coffee, tea, bathrobes, various useful hygiene and pharmacy items such as shaver, toothbrush and much more). The location of the hotel was perfect for our short trip to London. The staff was very friendly and accommodating.

by Stefania, Germany

The location is close to every place you need.

5 of 5 stars review on TripAdvisor - 21 Dec 2023

The staff is amazing, many issues it's happening during my booking but always they very corporate.. I really happy of the service, also the location is very close the Paddington station and the Lancaster Gate underground and The Hyde park…

by shafeeq3131


10 of 10 stars review on - 16 Dec 2023

The staff were so friendly and kind especially Arianny she was the sweetest. Loved that they had Alexia in the room it was pretty entertaining. The location is good too it is close to Hyde Park.

by Fatema, United States