Reviews

Loved our stay at Mercure Hyde Park!

10 of 10 stars review on Agoda - 06 Jan 2025

We enjoyed our stay so much we moved back to this hotel when we extended our winter holiday! The hotel is conveniently located, cozy and safe and the staff are so helpful, friendly and kind. Ayman was especially welcoming and made us feel right at home when we came back! Because of room availability we were also able to extend our check out time slightly which was so helpful and accommodating. Will be back at this hotel next time we’re back in London!

by Farahana from Malaysia

Great Staff, great stay

4.5 of 5 stars review on TrustYou Survey - 06 Jan 2025

We had a great stay at the Mercure London Hyde park hotel. We booked it for the location but were pleasantly surprised to discover that the staff were all extremely helpful and pleasant; the hotel was spotless; the beds were incredibly comfortable and the breakfast in the Bella Italia was excellent. Great job to the team at the hotel and thanks for having us.

by SteveW

Very Good

8 of 10 stars review on Booking.com - 05 Jan 2025

Clean and modern, great location, super helpful staff

by Susie, United Kingdom

Great service

5 of 5 stars review on Hotels.com - 03 Jan 2025

Nice boutique hotel with great service. We went to another property under the same name and the staff was so friendly to walk us to the correct property! Restaurant on the ground floor served great food and saved us trouble in finding a place to eat on Jan 1st. Highly recommend!

by ASK Al Habsi

Very Very Kind Thanks

5 of 5 stars review on Google - 03 Jan 2025

I would like thanks the team for extraordinary cooperation and Diana from the dining was very very kind Thanks and would definitely back again

by ASK Al Habsi

Great location 5 minutes from Paddington station

5 of 5 stars review on Google - 02 Jan 2025

We have just returned from a stay in London where we spent 4 nights at the Mercury London Hyde Park Hotel. Great location 5 minutes from Paddington station super convenient for getting around everywhere in London, superb hotel, spacious room with all the necessary comfort, very comfortable bed, clean and beautiful room, cleaning and beds made every day, very friendly staff and smiling, breakfast with a lot of choice, continental or English everything was delicious. If we return to London we will definitely return to this hotel.

by gérard mettez

Enjoyed Every Stay

4 of 5 stars review on Google - 02 Jan 2025

this is our 4th or 5th time staying here, enjoyed every stay the staff were really nice especially on our recent stay. Mary and Elezeida were sweethearts helping with a few problems we had. They were very understanding and helpful so big thumbs up to them. Will be staying here in a few weeks so looking forward to the stay.

by nidathorn sridama

Very Good

8 of 10 stars review on Booking.com - 01 Jan 2025

Great location nice and close to Paddington station. Definitely recommend it, and I would happily stay here again.

by Tristan, New Zealand

Everything was very nice

10 of 10 stars review on Booking.com - 29 Dec 2024

Near the train station and very clean

by Mohamad, Argentina

Exactly what we needed.

4 of 5 stars review on TrustYou Survey - 28 Dec 2024

Nice hotel, clean, quiet and lots of little extras which are useful particularly if your travelling light. Staff were helpful and polite.

by Kay