Reviews

Great hotel in a great location

9 of 10 stars review on Booking.com - 21 Sep 2026

We had a nice stay in the hotel! The location was perfect for visiting sights around the city. There were many good restaurants nearby. The fitness room was a nice addition. Also enjoyed the complimantary water and other drinks in the room.

by Satu, Finland

Outstanding

10 of 10 stars review on Trip.com - 21 Sep 2026

Clean and quiet environment. Friendly and helpful staff. Generous daily fridge top-up of drinks . Walking distance to metro station and Hyde park , convenient location ! Overall pleasant stay :)

Exceptional

10 of 10 stars review on Hotels.com - 20 Sep 2026

Beautiful hotel, close to Paddington Station but tucked away in a quiet location

by Kristen

Near the station

8 of 10 stars review on Booking.com - 01 Sep 2026

The breakfast is delicious, the rooms are clean, it's close to the station, and the staff are friendly.

by Mayuko, Japan

Wonderful pleasant staff and location

9 of 10 stars review on Booking.com - 31 Aug 2026

Very helpful, friendly and pleasant personnel. I had packages delivered to their sister hotel in error and the reception staff had it waiting for me at the correct hotel. They went that extra mile. Shout out to Giselle in the restaurant, where we had breakfast. The deco was tastefully done with a theme of early British cinema.

by Tony, United Kingdom

unforgettable family vacation

5 of 5 stars review on TrustYou Survey - 24 Aug 2026

Excellent location and cleanliness; kind and helpful staff. Fantastic breakfast at Bella Italia. Highly recommended.

by Mauro Casella

Great stay in this cosy hotel very well located.

5 of 5 stars review on Google - 17 Aug 2026

Great stay in this cosy hotel very well located. The team at the front desk was very professional and friendly. They offered me a better room and other benefits as per my membership status with Accor Hotel. Superior room was nice and clean with all required amenities. Breakfast with multiple choices which is convenient for every type of customers. From the hotel you can visit all areas of the city using subway from Paddington Station. Would definitely recommend the visit !

by Alexandre Bonetto

Heatwave Haven

5 of 5 stars review on TripAdvisor - 16 Aug 2026

Everything about my stay here was wonderful, from the amazing staff at reception to my lovely room and the fantastic location. A haven in a London heatwave.

by Raewyn C

Lovely stay

10 of 10 stars review on Booking.com - 16 Aug 2026

Ideal location lovely hotel. Staff very helpful and welcoming. This was our second stay at the hotel would highly recommend.

by Ekaterina, Germany

Perfect place.

10 of 10 stars review on Agoda.com - 16 Aug 2026

Great hotel with amazing staff. Hopped on the train from Heathrow and was in Paddington station in 25 mins. Then a short walk to the hotel. Room was great and the breakfast was amazing. Location is perfect and the station is so close which made it easy for me to get around London. Will definitely stay again.

by Raj from Australia