Reviews

Exceptional

10 of 10 stars review on Booking.com - 30 Jul 2026

Excellent location near Paddington Station, staff were extremely helpful.

by Ashling, Ireland

Very Good

8 of 10 stars review on Booking.com - 30 Jul 2026

Very nice staff at reception. Room was an ok size but for the price of hotels in London it was very reasonable. Very nice breakfast In Bella italia restaurant connected to the hotel. Paddington station connecting different parts of London city and Heathrow Airport is only 5 minutes walk away. Hyde Park is also about 8 minutes walk from the hotel with beautiful walks and gardens.

by Natalie, Ireland

Great location

4.5 of 5 stars review on TrustYou Survey - 28 Jul 2026

Good sized room and good facilities in room including free refreshments that were replenished on request. Good location near public transport and shops would rebook

by Julie Bradshaw

Very good hotel near the University of Manchester and with the quality of the brand.

9 of 10 stars review on Booking.com - 26 Jul 2026

The facilities maintain the brand's quality; it's the best option near the University of Manchester; the friendliness of the staff is also noteworthy.

by Leonardo, Mexico

Lovely!

9 of 10 stars review on Booking.com - 22 Jul 2026

Great location - only 5 minutes walk from Paddington Station and the airport express train. Staff was very friendly and helpful. Lovely gifts in the refrigerator free of charge. Very thoughtful.

by Catherine, United States

We can highly recommend for families traveling g with teens.

9 of 10 stars review on Booking.com - 21 Jul 2026

The location was perfect! Very close to Paddington but not noisy and with lots of restaurants nearby!

by Carolina, Germany

This was a very enjoyable stay.

5 of 5 stars review on Google - 18 Jul 2026

This was a very enjoyable stay. The staff are excellent, tha amenities good and the location is perfect for me.

by David Saville

Great Service

5 of 5 stars review on Google - 18 Jul 2026

We could not have had a better hotel stay! From check-in to check-out it was exceptional. We had 2 rooms booked and both were super, lovely views over the garden, well equipped and very clean. Thank you to the lovely guy who checked us in, so gentle, kind and helpful 5*. We will definitrly recommend this hotel and will return. Thank you your great service is very much appreciated.

by gillian jenkins

Very well-located hotel, offering great comfort.

5 of 5 stars review on TrustYou Survey - 16 Jul 2026

Hotel in a great location, very comfortable, and the staff are very kind—it's fantastic. We've already stayed twice and will be back soon.

by David Lesaffre

Wonderful Hotel

9 of 10 stars review on Booking.com - 16 Jul 2026

Great location and good rooms with plenty of light. Very close to Paddington Station, but not to be confused with Mercure Paddington. Plenty of good restaurants nearby. Located on a quiet square. The fridge with free drinks is a lovely touch. Excellent staff. Breakfast much improved since 18 months ago.

by Kevin, United Kingdom