Reviews

Exceptional

10 of 10 stars review on Booking.com - 29 Apr 2026

This was honestly one of the best hotel experiences I’ve ever had. Our room was changed upon our request, and they gave us a beautiful and very comfortable room. We really appreciated how accommodating they were. We had accidentally booked without breakfast, but they kindly offered it to us as a complimentary gesture, which was such a lovely surprise. The staff were incredibly helpful, friendly, and always smiling. They truly made us feel welcome throughout our stay. I have never been this satisfied with any hotel before—this was truly the best experience. I’m very grateful and would absolutely love to stay here again.

by Turgay, Turkey

Well located, very good service

5 of 5 stars review on TrustYou Survey - 28 Apr 2026

We've always liked this hotel and have stayed there several times. The reason is that the hotel is comfortable, the staff is attentive, the facilities are good, and we like its location. Thank you.

by Anna Enriquez De Rivera

Well located

5 of 5 stars review on TrustYou Survey - 28 Apr 2026

The hotel is well located and within walking distance of Paddington Station. The staff is very friendly and always very helpful

by Ina Muller

Great location

4.5 of 5 stars review on TrustYou Survey - 26 Apr 2026

great location on a quiet square but not far from paddington. great breakfast at Bella Italia with fast service. I had a top floor room, which was well appointed and comfortable although not large. It offered everything I needed for a business stay.

by Rachelle Stretch

Quick few block walk to Paddington Station, lovely hotel

4.5 of 5 stars review on TrustYou Survey - 25 Apr 2026

Quick and easy couple block walk from Paddington Station, free luggage storage, beautiful room and modern larger bathroom. slippers and robe nice added touch

by Kelly Garvey

I Love Returning to Stay in this Hotel

10 of 10 stars review on Booking.com - 23 Apr 2026

Fantastic location - Heathrow Express easily accessed. Reception staff always very polite & helpful. Loved my room overlooking Talbot Square.

by Beth, Australia

Very good! Will book it again

9 of 10 stars review on Booking.com - 23 Apr 2026

Very well located, easy to access, with everything you need around.

by Annelise, Ireland

Well located, good amenities, helpful friendly staff

5 of 5 stars review on TrustYou Survey - 21 Apr 2026

We had a four person group and found the hotel convenient, good amenities, comfortable. The staff was friendly and helpful and we would definitely stay here again

by Mrs Michele Taylor

Brilliant

5 of 5 stars review on TrustYou Survey - 20 Apr 2026

Friendly, helpful staff available at all times. Clean room with every eventuality considered, comfortable bed.

by Melvina Barsby

Close to many restaurants and bars but in a very lovely Quiet location

4.5 of 5 stars review on TrustYou Survey - 20 Apr 2026

I only stayed one night and had to leave early the next morning 06.15 I didnt eat at the hotel but the check-in was simple and the staff very friendly. The room was on the 5th floor via the elevator and was very comfortable and included complimentary drinks both hot and cold The bed was very comfortable and the bathroom appeared to be very newly refurbished with a great shower all in all a very nice albeit short stay

by Timothy Merriman