Comfy beds
Well placed, top service from the staff, v comfy beds and speedy wifi. Tiny rooms (at least the twin room - can barely squeeze past the bed to the wardrobe). Breakfast outsourced to Bella Italia and was better than I expected for it (4/5 imo)
Wonderful front of house and housekeeping staff made this hotel especially welcoming after long days touring London!
We loved our stay here! The gentlemen at the front desk when we checked in was so helpful and the cleaning crew ensured our room was sparkling when we got back from our days’ touring. Great Stay !
Great location for hyde park and nice and quiet.
Brilliant location for hyde park and close enough to tube stations. Staff were lovely and extremley helpful, very clean and in a quiet location also.
Amazing for service
Mohammed is amazing for service in management and at the bar!
Excellent location
Excellent location, helpful staff, modern well designed room.
Great staff, great location and makes brilliant use of the space.
The staff were all amazing, especially the ladies who helped me with plasters for my frazzled feet! The amenities were great, nice to have proper milk in the fridge and complimentary drinks.
Exceptional
Excellent location near Paddington Station, staff were extremely helpful.
Very Good
Very nice staff at reception. Room was an ok size but for the price of hotels in London it was very reasonable. Very nice breakfast In Bella italia restaurant connected to the hotel. Paddington station connecting different parts of London city and Heathrow Airport is only 5 minutes walk away. Hyde Park is also about 8 minutes walk from the hotel with beautiful walks and gardens.
Great location
Good sized room and good facilities in room including free refreshments that were replenished on request. Good location near public transport and shops would rebook
Very good hotel near the University of Manchester and with the quality of the brand.
The facilities maintain the brand's quality; it's the best option near the University of Manchester; the friendliness of the staff is also noteworthy.