Reviews

Fantastic hotel

5 of 5 stars review on TripAdvisor - 14 Feb 2022

Stayed here for 1 night (Sunday) and thoroughly impressed with everything about this hotel. We had an attic room on the 5th floor, yes it was fairly small and only a double bed but it was well presented and extremely clean and modern. The hotel has a Bella Italia downstairs which we are at for dinner, great service and great food! The breakfast was in there too and excellent! Full English breakfast was good quality. The hotel is a great location, short few min walk to the nearest tube and only took us around 25 mins to walk to Oxford St. I was also amazed at how quiet this hotel was a night. We would 100% book here again!

We had a great break for my wife’s 50th birthday and would definitely stay again.

9 of 10 stars review on Booking.com - 14 Feb 2022

It was clean and well presented, the staff were helpful and friendly and it was close to Paddington station.

Perfect boutique hotel - will now use this as our base!

10 of 10 stars review on Booking.com - 08 Feb 2022

Staff were attentive and friendly, rooms were beautiful and clean, bathroom was pristine.. having Alexa in the rooms was awesome!

Another great stay

5 of 5 stars review on TripAdvisor - 31 Jan 2022

We have stayed at this hotel before and they are so accommodating. The hotel is cozy and well situated. We had an issue where my sister booked the wrong hotel, also part of the same chain, within the vicinity of Paddington Station. Without hesitation, employee Lin organized transferring her booking from his hotel to the correct one, with Antonio assisting at the other end and the other hotel staff made everything so easy. Absolutely wonderful service. We are so glad we have found a base in a convenient area to revisit on our trips to London!

Value for money

5 of 5 stars review on TripAdvisor - 25 Jan 2022

Had a great 2 night stay here, friendly staff, great breakfast in the attached Bella Italia.

Provided with complimentary drinks on arrival too.

Everything provided in the room, clean and certainly will revisit.

Thanks guys

Forgot my rings but they sent them to me !

5 of 5 stars review on TripAdvisor - 09 Nov 2021

A special thanks to Nuno for being so nice during my stay and to Imed who assisted me with sending my forgotten rings. (Very happy to have them back !)

Got a very spacious room for myself (not very luminous but I was outside most of the time so it didn't bother me).

lovely and quiet

5 of 5 stars review on TripAdvisor - 23 Oct 2021

Located about 3 mins walk from Paddington situated off main road so lovely and quiet
Room comfy with tea and coffee facilities, iron, hairdryer etc
Highly recommend the Lobby bar - I was very well looked after!!
Perfect location for walking into London - roughly 10 min walk to oxford street
Breakfast at attached to Bella Italia - very busy after 9am so go early. Gluten free available on request

Great hotel in a fab location

5 of 5 stars review on TripAdvisor - 20 Oct 2021

Excellent hotel with great friendly staff. I have no complaints at all.

Fantastic location, very handy for train and tube stations.

Room was spotless and well appointed.

Will definitely stay there again.

Cozy, quiet and friendly service

5 of 5 stars review on TripAdvisor - 18 Oct 2021

We chose this hotel as it is in close proximity to Paddington Station, but is in a quiet, secluded spot. There was very little noise and we were able to get a good night sleep. The room isn't large, but includes all the necessary amenities, with a generously sized bathroom. It was a clean room and the hotel was overall well present.
The staff were friendly and someone was always at the desk, happy to provide assistance and check in was straightforward.
The location is ideal for links to the station and underground services, but also within walking distance of Kensington Gardens and not too far from Marble Arch. If you were to get the Oxford Tube you could easily get to the hotel from the coach stop.
Overall we were very happy with our few nights stay in this comfortable and convenient hotel.

Great hotel, recently refurbished and close to Hyde Park

5 of 5 stars review on TripAdvisor - 17 Oct 2021

Hotel has recently had a refurb and the decor is modern and clean. Service at all times was attentive and professional. Breakfast is served in a Bella Italia chain establishment, which is joined to the hotel. Loved the London landmark stencils on the sink in our room. Room was compact but well furnished. I confess we did switch off the in room Alexa though, but I am sure some people will welcome that in room technology