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Our rate £161, Booking.com rate £183
Exceptional
Everything was perfect . Very near train station paddington
Exceptional
Perfect location,very clean.
Refreshments restocked daily.
Staff very Helpful
Great location, lovely clean rooms
Upon arrival our room was ready early which was great! We checked in and headed to our room where a manager was doing the final cleaning checks which we were very impressed with! The room was very cosy and clean, perfect for our 2 nights in London! The next morning we enjoyed breakfast in the restaurant, and on our second evening we ate at the Bella Italia which is joined to the restaurant. Whilst the restaurant was extremely busy due to it being Saturday evening, we were happy with our experience and everything was very tasty! The next morning we checked out and was able to leave our suitcases whilst we explored London on our last day. We would not hesitate to stay here again and recommend to others! Thanks for a great trip!
My London trip from dubai
I wanted to take the time and truly thank the staff at the mercure Hyde park. The service I have received has been greatly appreciated and recognised. I first stayed from the 4th - 7th feb, this was my first visit as I am from dubai and not familiar with the area however we seen good reviews so we chose this hotel. When we first received our key access to the room, we were not happy with the size. Antonio who was really kind and professional upgraded our room and gave us exceptional customer service. He was very polite, positive energy and was always ready to accommodate and ask us how our stay was and if we needed anything. I wanted to also personally thank Azka who accommodated with my stay, I came back as I really loved the hotel for one night before I fly back home 17th-18th, she gave me excellent service and checked up on me and was always ready to see if I needed anything. Massive thank you, sending my appreciation and gratitude to the staff. When I re-visit the Uk I would definitely come here again, also breakfast is amazing...
Fantastic hotel
Stayed here for 1 night (Sunday) and thoroughly impressed with everything about this hotel. We had an attic room on the 5th floor, yes it was fairly small and only a double bed but it was well presented and extremely clean and modern. The hotel has a Bella Italia downstairs which we are at for dinner, great service and great food! The breakfast was in there too and excellent! Full English breakfast was good quality. The hotel is a great location, short few min walk to the nearest tube and only took us around 25 mins to walk to Oxford St. I was also amazed at how quiet this hotel was a night. We would 100% book here again!
We had a great break for my wife’s 50th birthday and would definitely stay again.
It was clean and well presented, the staff were helpful and friendly and it was close to Paddington station.
Perfect boutique hotel - will now use this as our base!
Staff were attentive and friendly, rooms were beautiful and clean, bathroom was pristine.. having Alexa in the rooms was awesome!
Another great stay
We have stayed at this hotel before and they are so accommodating. The hotel is cozy and well situated. We had an issue where my sister booked the wrong hotel, also part of the same chain, within the vicinity of Paddington Station. Without hesitation, employee Lin organized transferring her booking from his hotel to the correct one, with Antonio assisting at the other end and the other hotel staff made everything so easy. Absolutely wonderful service. We are so glad we have found a base in a convenient area to revisit on our trips to London!
21st birthday
Came with my partner for a 4 night stay. They staff were very welcoming and friendly and even upgraded our room FREE OF CHARGE! Upon arrival they also gave us a free drink each at the bar.
Incredible service and lovely clean facilities. Everything you could ask for in a great location with lots of accessibility for getting to the main attractions in London. We often found ourselves using the same train line which was convenient.
Couldn’t recommend this place enough. Great for staying in London and getting the full experience of the city life.
Value for money
Had a great 2 night stay here, friendly staff, great breakfast in the attached Bella Italia.
Provided with complimentary drinks on arrival too.
Everything provided in the room, clean and certainly will revisit.
Thanks guys
Exclusive Book Direct Discount
Lowest Prices Guaranteed Here
Our rate £161, Booking.com rate £183