Reviews

Very pleasant stay.

9 of 10 stars review on Booking.com - 26 May 2026

The location is excellent to get to Paddington Station. The reception staff were very pleasant. Room was clean and comfortable.

by Barbara, United States

Great hotel

4.5 of 5 stars review on TrustYou Survey - 25 May 2026

We chose the Mercure London Hyde Park Hotel for location and price. The hotel was nicer than expected. Location, a 5 minute walk from Paddington Station, is excellent. The reception staff were very friendly. The hotel was clean and visually pleasing. Our room was very comfortable and clean, with a nice mini bar and coffee and tea making facilities. The bathroom was nice and had a heated floor. Our stay was short, but very nice.

by Barbara Krause

wonderful stay

5 of 5 stars review on Google - 14 May 2026

We had a wonderful stay at the hotel. Deeia at reception was so friendly and accommodating, and her customer service was simply outstanding. Such a lovely young woman who made sure we felt completely comfortable and well taken care of. She does the hotel a great service. We would definitely stay here again!

by Scharo Kaban

wonderful stay

5 of 5 stars review on Google - 14 May 2026

We had a wonderful stay at the hotel. Deeia at reception was so friendly and accommodating, and her customer service was simply outstanding. Such a lovely young woman who made sure we felt completely comfortable and well taken care of. She does the hotel a great service. We would definitely stay here again!

by Scharo Kaban

Nice hotel

5 of 5 stars review on Google - 14 May 2026

Nice hotel, thank you to Sara and Adan for making it extra special ❤️

by Rachana Rawat

Good value for good location

8 of 10 stars review on Booking.com - 13 May 2026

Staff was great, location was perfect. by Kensington park, paddington station. Easy to get everywhere. Check in and bag storage were easy.

by Scott, United States

Nice hotel

8 of 10 stars review on Booking.com - 13 May 2026

Beds were comfortable. Shampoos etc were lovely. Coffee machine great. Complimentary drinks in fridge.

by Revill, United Kingdom

Excellent location

8 of 10 stars review on Booking.com - 13 May 2026

Excellent breakfast and excellent location, very kind staff

by Rachele, Italy

Perfect base to explore from

5 of 5 stars review on TrustYou Survey - 12 May 2026

Perfect central location, close to the tube. Good breakfast, helpful staff, clean, cozy and high quality. Would stay here again in a heartbeat.

by Gordon Collas

Easy check in

5 of 5 stars review on Google - 12 May 2026

Easy check in, Adan on reception was very helpful, and made the check in process very easy. The room was clean and well equipped, the bed comfortable.

by Sheree Russell